RFL brings an unsurpassed combination of skill and experience in business process management, analysis, re-engineering, workflow application development, data management, training, and system sustainment. RFL is thoroughly familiar with DoD and several other Federal organizations, their mission, operating requirements, and IT environment and posses the capability to customize multiple workflow applications that are COTS solution to meet the exact needs of the customer. We strongly believe that RFL has the unique customizable COTS solution that meets and far exceeds almost any workflow environment, RFL is not a proponent of a single solution, we work with multiple developers to ensure that we provide the customer with closest possible application to the customers current processes to minimize the amount of process or COTS system modification. RFL maintains several business process analysts on staff that are trained in Lean, Six Sigma, as well as Kaizen event management.